Frequently Asked Questions

Have a question? We've got answers. If you don't find what you're looking for, feel free to contact us at retests-03.doves@icloud.com.

Products

1. What materials are your cufflinks made from?
Our floral and pearl cufflinks are crafted from high-quality materials including sterling silver, brass, and stainless steel bases with genuine freshwater pearls and detailed floral designs.

2. Are your cufflinks suitable for formal occasions?
Absolutely! Both our floral and pearl styles are designed for formal wear — weddings, business events, galas, and special occasions. They add a touch of elegance to any dress shirt or tuxedo.

3. Can I wear floral cufflinks with any dress shirt?
Floral cufflinks work best with solid-colored dress shirts in neutral tones. They pair beautifully with French cuff shirts and add a sophisticated, decorative touch to formal and semi-formal attire.

Care & Maintenance

4. How do I care for my pearl cufflinks?
Gently wipe with a soft, dry cloth after each wear. Store in a protective pouch or jewelry box. Avoid exposure to perfume, chemicals, and excessive moisture to preserve the pearl's natural luster.

5. How should I store my cufflinks?
Store your cufflinks in a cool, dry place away from direct sunlight. A dedicated jewelry box or pouch will help prevent scratches and maintain their finish.

Orders & Shipping

6. How long does shipping take?
Orders are processed within 2–3 business days. Estimated delivery times are 10–15 business days for the United States and 15–18 business days for other regions.

7. Do you ship worldwide?
Yes! We offer worldwide shipping. A flat shipping fee of $8.99 applies, with free shipping on orders over $39.90.

8. Will I receive tracking information?
Yes. Once your order ships, you'll receive an email with your tracking number and delivery updates. Please check your spam/junk folder if you don't see it in your inbox.

Returns & Refunds

9. What is your return policy?
We accept returns on undamaged items in original condition. If your item has a defect or quality issue, we'll cover all shipping costs and issue a full refund. Please visit our Return & Exchange Policy page for full details.

10. How do I start a return?
Contact us at retests-03.doves@icloud.com before sending anything back. We'll provide the return address and guide you through the process.